Refund and Returns Policy
Refund Policy
Last Updated: June 2024
1. Introduction
At Thesocailfly , we strive to ensure our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.
2. Refunds
- Eligibility for Refunds: To be eligible for a refund, you must request it within 7 days of your purchase. As our products are digital, they must not have been downloaded or accessed beyond the trial use, if applicable.
- Non-Refundable Items: Certain items are non-refundable, including:
- Digital products that have been downloaded or accessed.
- Services that have been fully delivered or consumed.
3. Process for Requesting a Refund
To request a refund, please follow these steps:
- Contact Us: Email us at support@gosocialfly.com with your order details and the reason for your refund request.
- Review Process: Once we receive your refund request, we will review it and notify you of the status of your refund.
- Processing Time: If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within 7 days, depending on your card issuer’s policies.
4. Late or Missing Refunds
If you haven’t received a refund yet, please:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at support@gosocialfly.com.
5. Sale Items
Only regular-priced items may be refunded. Sale items cannot be refunded.
6. Contact Us
If you have any questions about this Refund Policy, please contact us at:
Thesocailfly
Email: support@gosocialfly.com
Phone: +91 73779 79779