Refund and Returns Policy

Refund Policy

Last Updated: June 2024

1. Introduction

At Thesocailfly , we strive to ensure our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.

2. Refunds

  • Eligibility for Refunds: To be eligible for a refund, you must request it within 7 days of your purchase. As our products are digital, they must not have been downloaded or accessed beyond the trial use, if applicable.
  • Non-Refundable Items: Certain items are non-refundable, including:
    • Digital products that have been downloaded or accessed.
    • Services that have been fully delivered or consumed.

3. Process for Requesting a Refund

To request a refund, please follow these steps:

  1. Contact Us: Email us at support@gosocialfly.com with your order details and the reason for your refund request.
  2. Review Process: Once we receive your refund request, we will review it and notify you of the status of your refund.
  3. Processing Time: If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within 7 days, depending on your card issuer’s policies.

4. Late or Missing Refunds

If you haven’t received a refund yet, please:

  1. Check your bank account again.
  2. Contact your credit card company; it may take some time before your refund is officially posted.
  3. Contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at support@gosocialfly.com.

5. Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at:

Thesocailfly
Email: support@gosocialfly.com
Phone: +91 73779 79779

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